June 2020
Providing WOW! Customer Service
To Register: Contact Vernon College Continuing Education 940-689-3714 tduke@vernoncollege.edu Cost: $60 Great customer service seems to be missing in many organizations and yet, it isn’t hard (in concept) and it doesn’t have to be expensive. So why is great customer service so hard to find? What makes customers say “Wow! What great customer service!” and recommend your company to others? Whether you cater to internal customers, the general public or are a business to business provider, this workshop has lots…
Find out more »Time Management for the Harried and Harassed
To Register: Contact Vernon College Continuing Education 940-689-3714 tduke@vernoncollege.edu Cost: $60.00 It seems there are never enough hours in the day to get everything done. But get done it must. In this workshop we’ll discuss tools, tips and techniques to be more effective and efficient. Training includes: - Being efficient versus being effective - The myth of multi-tasking - Essential skills for getting the most out of the day - Time-tested tips, tools and techniques - Adapting project management practices…
Find out more »July 2020
Hire Right!
4 Hour Training, Time is TBD To Register: Contact Vernon College Continuing Education 940-689-3714 tduke@vernoncollege.edu Cost: $60.00 Most employee issues can be handled best by hiring the right person to begin with. Although there is no fool-proof way to ensure you hire the best person all the time, organizations can improve their odds by designing and following a process to make informed hiring decisions. - A recruitment and selection process that works - Understanding what you need/want - Choosing and…
Find out more »Developing High Performance Teams
To Register: Contact Vernon College Continuing Education 940-689-3714 tduke@vernoncollege.edu Cost: $60.00 Teams fail to complete their objectives 60% of the time. But when teams work, they outperform a group of individual performers. Teams also differ in how well they perform. There is a difference between teamwork and a high-performance team. In this workshop, we'll discuss how to create teams that not only meet their performance objectives, but exceed them. Some of the topics to be discussed include: - Why do…
Find out more »August 2020
Leadership Skills for Women
To Register: Contact Vernon College Continuing Education 940-696-8752, extension 3214 tduke@vernoncollege.edu Cost: $129.00 Whether you are a woman building your leadership skills or the manager of a woman you’re coaching on leadership, this course is for you. In this course, we will examine some of the specific issues that typically hold women back in the workplace and how to overcome them. Topics include: - Leadership Basics - The need to develop leadership skills in our employees, no matter their gender…
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